Dear customer,

when you receive the PadMu, please follow these steps :

1. login to the Padmu
2. update the Firmware to the latest version, in case is needed
3. update the Software of the PadMu apps to the latest version available, cfr User Manual chapter in general functions on how to do it)
4. perform the import files procedure to the PadMu Library as explained in the user manual and do not try to open directly the pdf files from the technical folder in the tablet file manager
5. read carefully the chapter 1-5 of the manual on how to deal with the main PadMu functions

Fell free to contact us at support@padformusician.com or open a ticket at https://www.padformusician.com/en/customer-support

Thank You very much